Sources list for MANAGING INTERPERSONAL CONFLIC:

Mallinger, Mark Ph.D. (2004) Management Skills for the 21st Century: Communication & Interpersonal Skills Rank 1st. The Braziadio Business Report - School of Business and Management.
Skills and Competency Grid

McAllister, D. J. (1995). Affect and cognition based trust as foundations for interpersonal cooperation in organisations. Academy of Management Journal, 38, 24-59.
Organisational Learning and Knowledge Management

Honors, Communication Capstone Spring 2001 Theory Workbook, Interpersonal Content. Retrieved from: [9]http://www.uky.edu/~drl ane/capstone/interpersonal Honors, Communication Capstone Spring 2001 Theory Workbook, Interpersonal Content. Retrieved from: [9]http://www.uky.edu/~drl ane/capstone/interpersonal
Communication in Modern Society

Lacalle, T.M., Belle International. Interpersonal conflict: Dangers and solutions. (1998) Retrieved August 8, 2005 from http://www.bellaii.com/interperso nal_%20conflict_%20resolution.htm Lacalle, T.M., Belle International. Interpersonal conflict: Dangers and solutions. (1998) Retrieved August 8, 2005 from http://www.bellaii.com/interperso nal_%20conflict_%20resolution.htm
Conflict with Employees

Kalbfleisch, P.J. "Interpersonal Communication: Evolving Interpersonal Relationships." Hillsdale: Lawrence Erlbaum Associates, 1993
Self-Disclosure

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